Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Employmenthistories
Timeline
Generic
Olaitan Ola Omidire

Olaitan Ola Omidire

St Peter Port

Summary

An amiable people-person able to adapt to new situations and working environments with ease. Transferable communication, interpersonal, time management and organisation skills gained through various contract and volunteer positions to date. Relocated to Guernsey under partners licence with young family and ideally seeking the stability of a permanent position to utilise existing skills and to learn new skills and responsibilities.

Overview

14
14
years of professional experience

Work History

Customer Service Assistant

Maison Lifestyle Limited
05.2024 - Current
  • Assisting in the day to day running of the business
  • Attending to customer's enquiry
  • Greeting and answering incoming calls

General Assistant

Mill Street Cafe
06.2020 - Current
  • Taking order from customers
  • Till Management

Shop Assistant

Health Connection
01.2020 - Current
  • Assisted in sorting and arranging donations
  • Interfaced and built rapport with customers
  • Took and recorded payments

Assistant

Beacons Café, Oberland's
01.2020 - Current
  • Took and followed through with customer orders (food and drinks)
  • Took and remitted payment made by customers
  • Kept stock of café items
  • Monitored expiry date of stocked items and perishables
  • Conducted routine temperature checks on refrigerators

Sales Assistant

Cancer Research
01.2020 - Current
  • Attended to and served customers
  • Provided support in sorting and organising donations
  • Attended customers purchase requests

Customer Service

Holland and Barrett
01.2022 - 12.2022
  • Advising customers on products
  • Organizing and re-stocking shelves
  • Till Management
  • Attending to customers and enquiries

Care Assistant

Summerland Nursing Home
01.2021 - 12.2022
  • Promote person-centered and customer-centric approach to delivering programmes of care
  • Maintain accurate company records (policy documents, correspondence etc.) and ensure confidentiality
  • Ensured effective communication with residents, colleagues and visitors in delivering care services
  • Assured safety and security of residents
  • Advocated for residents' care and at all times acted in their best
  • Promoted nursing home's brand image, participated in strategy meetings and aided development and execution of new initiatives
  • Maintained relevant and current skills and knowledge by undertaking statutory annual training in Health & Safety, Moving & Handling, Fire Safety, Food hygiene and additional training sessions as arranged

General Assistant

St George Hotel
10.2020 - 12.2020
  • Welcome and enabled guests settle in seamlessly
  • Promptly responded to requests from guests
  • Provided administrative support to Supervisor and Hotel Manager
  • Kept an updated cleaning register

General Assistant

Duke of Normandie Hotel
10.2020 - 12.2020
  • Received and welcomed guests to the hotel
  • Provided cleaning and room servicing
  • Ensured good hygiene and house-keeping standards

Contract Administration Assistant

NNPC (Nigeria National Petroleum Company)
12.2011 - 01.2012
  • Day -TO-Day office administration
  • Personal assistant to Chief Security Officer
  • Answering and transferring telephone enquiries
  • Responsible for processing invoice and payments
  • Electronic document control
  • Organizing and keeping meeting dairies for the department

Contract Customer Service Advisor

MTN Telecommunication Company
10.2010 - 11.2011
  • Personal assistant to Manager on product and services
  • Answering incoming calls from customers regarding products and services

Education

BSc. (Hons) - Business Administration

TAI SOLARIN UNIVERSITY OF EDUCATION
NIGERIA
01.2010

Skills

  • Communication
  • Interpersonal
  • Effective Listening
  • Organisation and Time Management
  • Initiative
  • Diversity and Inclusion
  • Leadership
  • Microsoft Office: Word
  • Microsoft Office: PowerPoint
  • Microsoft Office: Excel

Hobbies and Interests

  • Books
  • Volunteering
  • Meeting and helping people

Employmenthistories

  • Customer Service Holland and Barrett, Guernsey, 01/2021, 12/2022, Advising customers on products, Organizing and re-stocking shelves, Till Management, Attending to customers and enquiries
  • Care Assistant, Summerland Nursing Home, Guernsey, 01/2021, 12/2022, Promote person-centered and customer-centric approach to delivering programmes of care, Maintain accurate company records (policy documents, correspondence etc.) and ensure confidentiality, Ensured effective communication with residents, colleagues and visitors in delivering care services, Assured safety and security of residents. Advocated for residents' care and at all times acted in their best, Promoted nursing home's brand image, participated in strategy meetings and aided development and execution of new initiatives, Maintained relevant and current skills and knowledge by undertaking statutory annual training in Health & Safety, Moving & Handling, Fire Safety, Food hygiene and additional training sessions as arranged
  • St George Hotel, Guernsey, 10/2020, 12/2020, Welcome and enabled guests settle in seamlessly, Promptly responded to requests from guests, Provided administrative support to Supervisor and Hotel Manager, Kept an updated cleaning register
  • Duke of Normandie Hotel, Guernsey, 10/2020, 12/2020, Received and welcomed guests to the hotel, Provided cleaning and room servicing, Ensured good hygiene and house-keeping standards
  • Contract Customer Service/Administration at NNPC and MTN, Lagos, Nigeria, 10/2010, 01/2012, Contract Administration Assistant, NNPC, 12/2011, 01/2012, Day-to-Day office administration, Personal assistant to Chief Security Officer, Answering and transferring telephone enquiries, Responsible for processing invoice and payments, Electronic document control, Organizing and keeping meeting diaries for the department, Contract Customer Service Advisor, MTN Telecommunication Company, 10/2010, 11/2011, Personal assistant to Manager on product and services, Answering incoming calls from customers regarding products and services
  • Voluntary Work at Various, Guernsey, 01/2020, 06/2023, General Assistant and Till Management, Mill Street Cafe, Taking order from customers, Till Management, Shop Assistant, Health Connection, Assisted in sorting and arranging donations, Interfaced and built rapport with customers, Took and recorded payments, Assistant, Beacons Café, Oberland's, Took and followed through with customer orders (food and drinks), Took and remitted payment made by customers, Kept stock of café items, Monitored expiry date of stocked items and perishables, Conducted routine temperature checks on refrigerators, Sales Assistant, Cancer Research, Attended to and served customers, Provided support in sorting and organising donations, Attended customers purchase requests
  • Customer Service Assistant, Maison Lifestyle Limited, Guernsey, 01/05/2024, Present, Assisting in the day to day running of the business, Attending to customer's enquiry, Greeting and answering incoming calls

Timeline

Customer Service Assistant

Maison Lifestyle Limited
05.2024 - Current

Customer Service

Holland and Barrett
01.2022 - 12.2022

Care Assistant

Summerland Nursing Home
01.2021 - 12.2022

General Assistant

St George Hotel
10.2020 - 12.2020

General Assistant

Duke of Normandie Hotel
10.2020 - 12.2020

General Assistant

Mill Street Cafe
06.2020 - Current

Shop Assistant

Health Connection
01.2020 - Current

Assistant

Beacons Café, Oberland's
01.2020 - Current

Sales Assistant

Cancer Research
01.2020 - Current

Contract Administration Assistant

NNPC (Nigeria National Petroleum Company)
12.2011 - 01.2012

Contract Customer Service Advisor

MTN Telecommunication Company
10.2010 - 11.2011

BSc. (Hons) - Business Administration

TAI SOLARIN UNIVERSITY OF EDUCATION
Olaitan Ola Omidire