Melissa Amy Plumley
Castel,Guersney
Summary
Reliable and proactive professional with excellent organisational and communication skills, adept at multitasking and problem-solving. Strong background in communication and coordinating tasks, ensuring seamless operations. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of post-secondary education
19
19
years of professional experience
Work history
PA/Secretary to Urology
Medical Specialist Group
Guernsey
2023.01 - Current
- Provide a comprehensive support service to the Urology consultants including administration, diary management, e-mailing, typing letters, reports, filing, photocopying, scanning, referrals to off island hospitals.
- Co-ordinate clinics, i.e. liaising with other PAs, consultants, allied health professionals and patients to arrange appointments, ensuring the waiting list is managed.
- Sensitive to the needs of the patients and respectful of patient confidentiality.
- Schedule patient procedures ensuring all pre-operative paperwork and patient specific information is available prior to arranging anaesthetic and nursing reviews.
Pilot Careers Advisor
L3Harris
Southampton/Gatwick
2017.01 - 2022.12
- Involvement in implementing an SAP system and assisting with inhouse training and customers.
- Attended various career & school events
- Organised recurrent training or courses for qualified pilots including licence renewals and revalidation, ensuring candidates were eligible to undertake training as per the regulatory authority pre-requisites.
Reservations Co-ordinator
Carey's Manor Hotel & Sen Spa
, Hampshire
2016.01 - 2017.01
Assistant Manager/Relief Manager
Fuller, Smith & Turner PLC
, Various locations
2013.01 - 2016.01
Assistant Manager/Relief Manager
Waterloo Arms
, Hampshire
2012.01 - 2013.01
Deputy General Manager/Relief Manager
Hall & Woodhouse
, Hampshire
2008.01 - 2012.01
Education
BIIAB Level 2 National Certificate - Awarding Qualifications For Licensed Retail
BIIAB
United KingdomWSET wine tasting qualification - Level 1
WSET - Wine & Spirit Education Trust
United KingdomBTEC Level 2 – First Diploma - Travel and Tourism
Brockenhurst College
Hampshire 2003.09 - 2005.07
GCSEs -
Testwood School
United Kingdom /1998 - /2003
Skills
- Highly organised
- Punctual & Reliable
- Personable
- Administrative efficiency
- Diary coordination
- MS Office experience
- Resilient
- Data entry accuracy
- Initiative taking
- Ability to turn a negative into a positive
- Attention to Detail
- Process Improvement
- Effective communicator
Affiliations
- Yoga, gardening, walking, reading and travel
References
References available upon request.
Timeline
PA/Secretary to Urology
Medical Specialist Group
2023.01 - Current
Pilot Careers Advisor
L3Harris
2017.01 - 2022.12
Reservations Co-ordinator
Carey's Manor Hotel & Sen Spa
2016.01 - 2017.01
Assistant Manager/Relief Manager
Fuller, Smith & Turner PLC
2013.01 - 2016.01
Assistant Manager/Relief Manager
Waterloo Arms
2012.01 - 2013.01
Deputy General Manager/Relief Manager
Hall & Woodhouse
2008.01 - 2012.01
BTEC Level 2 – First Diploma - Travel and Tourism
Brockenhurst College
2003.09 - 2005.07
GCSEs -
Testwood School
/1998 - /2003
BIIAB Level 2 National Certificate - Awarding Qualifications For Licensed Retail
BIIAB
WSET wine tasting qualification - Level 1
WSET - Wine & Spirit Education Trust