Megija Brasksa
Riga,Latvia
Summary
Skilled Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
Bar Supervisor
AOK City
Riga, Latvia
06.2022 - 06.2023
- Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
- Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
- Closely monitored stock levels to implement necessary replenishments for smooth running bar service.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Maintained bar stocks, replenishing daily as necessary.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Waitress Supervisor
Vairak Saules
Riga, Latvia
06.2020 - 05.2022
- Opened and closed restaurant in line with company protocols, conducting rigorous health and safety and hygiene checks.
- Trained, coached and mentored new staff to harness menu knowledge and effectively upsell.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained bar stocks, replenishing daily as necessary.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Barmaid
"Plumber Arms"
Huddersfield, United Kingdom
12.2019 - 04.2020
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Barmaid/ Waitress
"RockCafe"
Huddersfield, United Kingdom
08.2019 - 12.2019
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Waitress
Restaurant "KUKBUK"
Riga, Latvia
03.2018 - 06.2018
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Waitress
Restaurant "Melnie Muki"
Riga, Latvia
05.2017 - 09.2017
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Education
Rigas 100. vidusskola
Latvia, Riga 09.2006 - 05.2010
Rigas 45.vidusskola
Latvia, Riga 09.2011 - 09.2015
Highschool -
Rigas Komercskola
Latvia, Riga 09.2017 - 05.2020
Skills
- Till balancing
- Food service
- Strong communication
- Beer, wine and cocktail service
- Problem solving
- Safe serving knowledge
Languages
English
Fluent
Latvian
Native
Russian
Upper intermediate
Timeline
Bar Supervisor
AOK City
06.2022 - 06.2023
Waitress Supervisor
Vairak Saules
06.2020 - 05.2022
Barmaid
"Plumber Arms"
12.2019 - 04.2020
Barmaid/ Waitress
"RockCafe"
08.2019 - 12.2019
Waitress
Restaurant "KUKBUK"
03.2018 - 06.2018
Highschool -
Rigas Komercskola
09.2017 - 05.2020
Waitress
Restaurant "Melnie Muki"
05.2017 - 09.2017
Rigas 45.vidusskola
09.2011 - 09.2015
Rigas 100. vidusskola
09.2006 - 05.2010
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