Megija Brasksa
Riga,Latvia
Summary
Skilled Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work history
Bar Supervisor
AOK City
Riga, Latvia
2022.06 - 2023.06
- Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
- Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
- Closely monitored stock levels to implement necessary replenishments for smooth running bar service.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Maintained bar stocks, replenishing daily as necessary.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Waitress Supervisor
Vairak Saules
Riga, Latvia
2020.06 - 2022.05
- Opened and closed restaurant in line with company protocols, conducting rigorous health and safety and hygiene checks.
- Trained, coached and mentored new staff to harness menu knowledge and effectively upsell.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained bar stocks, replenishing daily as necessary.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Barmaid
"Plumber Arms"
Huddersfield, United Kingdom
2019.12 - 2020.04
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Barmaid/ Waitress
"RockCafe"
Huddersfield, United Kingdom
2019.08 - 2019.12
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Waitress
Restaurant "KUKBUK"
Riga, Latvia
2018.03 - 2018.06
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Waitress
Restaurant "Melnie Muki"
Riga, Latvia
2017.05 - 2017.09
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Education
Rigas 100. vidusskola
Latvia, Riga 2006.09 - 2010.05
Rigas 45.vidusskola
Latvia, Riga 2011.09 - 2015.09
Highschool -
Rigas Komercskola
Latvia, Riga 2017.09 - 2020.05
Skills
- Till balancing
- Food service
- Strong communication
- Beer, wine and cocktail service
- Problem solving
- Safe serving knowledge
Languages
English
Fluent
Latvian
Native
Russian
Upper intermediate
Timeline
Bar Supervisor
AOK City
2022.06 - 2023.06
Waitress Supervisor
Vairak Saules
2020.06 - 2022.05
Barmaid
"Plumber Arms"
2019.12 - 2020.04
Barmaid/ Waitress
"RockCafe"
2019.08 - 2019.12
Waitress
Restaurant "KUKBUK"
2018.03 - 2018.06
Highschool -
Rigas Komercskola
2017.09 - 2020.05
Waitress
Restaurant "Melnie Muki"
2017.05 - 2017.09
Rigas 45.vidusskola
2011.09 - 2015.09
Rigas 100. vidusskola
2006.09 - 2010.05