LUCY NYAMBURA MAINA
NAIROBI
Summary
TO WORK AND GROW WITH AN ORGANISATION IN THE INGROW PROFESSIONAL AND ADAPTABLE MANNER THROUGH THE APPLICATION OF MY BARISTA SKILLS.
HONEST, HARDWORING AND AMBITIOUS EFFECTIVE AND GOOD COMMUNICATION SKILLS
Overview
1
1
year of professional experience
Work History
Sales Person
KIDVENTEROUS HOTEL
03.2022 - 01.2023
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Implemented effective sales strategies to maximize revenue generation.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Expanded customer base through targeted prospecting and networking efforts.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Certificate - BARISTA SKILLS
NAIROBI BAR SCHOOL
NAIROBI11.2022
KENYA CERTIFICATE OF SECONDARY EDUCATION -
MURANG’A ELITE GIRLS SECONDARY SCHOOL
MURANG'A03.2022
Skills
- Customer service
- Customer relationship building
- Negotiation
- Sales presentations
- Customer engagement
- Product description
- Closing techniques
- Territory management
- Complaint handling
- Consultative selling
- Deal negotiation
- Sales analytics
- Time management
- Customer relations
- Staff training
- Personnel training
Personal Profile - Description
- HONEST
- HARDWORKING
- AMBITIOUS
- EFFECTIVE
- GOOD COMMUNICATION SKILLS
Telephone
0783885192
Personal Information
Nationality: KENYAN
Hobbies and Interests
- SWIMMING
- TRAVELLING
- LISTENING TO MUSIC
Attributes
- TEAM PLAYER
- GOOD IN MAKING COFFEE AND COLD BEVERAGES
Timeline
Sales Person
KIDVENTEROUS HOTEL
03.2022 - 01.2023
Certificate - BARISTA SKILLS
NAIROBI BAR SCHOOL
KENYA CERTIFICATE OF SECONDARY EDUCATION -
MURANG’A ELITE GIRLS SECONDARY SCHOOL
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