I am a dedicated and passionate professional with expertise in youth engagement and behaviour management, adept at maintaining professional boundaries and ensuring data confidentiality. I have excellent safeguarding knowledge, with a proven ability to remain calm under pressure. I have a strong background in community outreach, team building, and listening support, complemented by effective caseload management. I am committed to fostering a youth-centred approach where young people play active roles in shaping their future. I am compassionate and driven, excel in active listening and conflict resolution, and foster supportive and inclusive environments where all young people have the opportunity to thrive.