ELIANA IGNÁCIO SIMÕES
Palhoça,Brasil
Summary
Adaptable professional with a solid foundation in resilience and flexibility, complemented by strong negotiation skills and creative problem-solving abilities. Exceptional communication fosters effective collaboration across diverse teams. Proactive organization and multitasking drive efficient project management, enhancing productivity and streamlining operations. Committed to leveraging these competencies to achieve strategic goals in dynamic environments.
Overview
29
29
years of professional experience
1
1
Certification
Work history
Casual Housekeeping cleaner
Self Employed/Casual worker
Palhoca
01.2020 - Current
- As a self employed housekeeper and cleaner I have been conducting jobs to private properties and business for the past year 6 years.
- Demonstrated respect for client privacy while carrying out housekeeping responsibilities efficiently.
- Assisted in maintaining a comfortable home environment for clients via thoughtful arrangement of furnishings and decor items.
- Reduced clutter in client households by implementing effective organisation solutions.
- Delivered excellent customer service for repeat business from satisfied clientele.
- Enhanced appearance of living spaces through meticulous furniture polishing and window washing activities.
- Followed detailed instructions from homeowners ensuring tailored service meeting their specific needs.
- Performed laundry tasks, leading to clean and neatly folded clothes for clients.
- Prioritised safety precautions throughout the cleaning process mitigating risk of accidents or injuries within the household.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Currently, im a houseeekper and cleaner on Mondays. Wednesdays and some Saturdays for Quadra Imobiliária, helping Juliana with the cleaning and housekeeping of their properties portfolios that will them be let or sold.
- Once a week Tuesdays or Thursdays I work as cleaner in Jose's address keeping the cleanness of his property and helping with daily tasks.
- Once in a while i also get casual jobs at other private properties.
Owner
Ze´s Bar e Restaurante
Sao Jose
06.2017 - 12.2019
- Directed restaurant operations in Campinas, ensuring efficient processes and effective team performance.
Led initiatives in payments, hiring, food preparation, and digital marketing to enhance overall service delivery.
Implemented sales strategies on platforms such as iFood to increase customer engagement. - Created a strong brand identity through innovative marketing strategies.
- Provided exceptional customer service, resulting in repeat business.
- Maintained compliance with industry regulations to avoid any legal issues.
- Established a positive work environment by implementing comprehensive health and safety protocols.
Finance assistant
Central Auto-Peças
Florianópolis
10.2008 - 06.2017
- Created and implemented sales methods to encourage digital sales on marketplace platform.
- Increased company profits through nationwide product sales.
- Managed hiring, payroll, and expenses while negotiating and executing merchandise purchases.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed petty cash transactions for controlled spending on office supplies.
- Assisted with the preparation of annual budgets to facilitate strategic planning.
Manager/Partner
Droga Gloria
Sao Paulo
06.1997 - 05.2008
- Assisted customers with queries and transactions in busy pharmacy environment.
- Supported supplier negotiations to enhance product availability for community.
- Handled payroll and banking operations to ensure timely payments to staff.
- Contributed innovative ideas that improved cash flow management.
- Developed strategic partnerships by identifying potential business development opportunities.
- Implemented cost reduction measures, reduced overhead expenses.
- Facilitated staff training, resulting in better customer service.
Skills
- Resilience and flexibility
- Ethical negotiation
- Creative problem-solving
- Empathy and communication
- Proactive organization
- Multitasking ability
Certification
- Ingles, InFlux
- Janeiro 2021 — Dezembro 2022
Languages
Interlingua (International Auxiliary Language Association)
references
Jose Willian Simoes ( Travel Agent / Micro Business Owner ) - jwillianisimoes@icloud.com - CNPJ 33.701.072/0001-15 ( National Registry of Legal Entities )
Juliana Mencia ( CEO & Partner ) - Quadra Imobiliária - locacao@quadraimobiliaria.com.br / julianazanato@gmail.com - https://www.quadraimobiliaria.com.br
CRECI 2395J ( Regional Real State Council Registration )
HOBBIES
Cantar, ler, assistir filmes e series, cuidar da minha neta
Timeline
Casual Housekeeping cleaner
Self Employed/Casual worker
01.2020 - Current
Owner
Ze´s Bar e Restaurante
06.2017 - 12.2019
Finance assistant
Central Auto-Peças
10.2008 - 06.2017
Manager/Partner
Droga Gloria
06.1997 - 05.2008