Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dorothy Naa Norkor Nortey

Summary

Dynamic administrator with a proven track record

Excelling in operational efficiency and team collaboration. Skilled in budget management and training development, I successfully reduced administrative errors and enhanced workplace productivity. Committed to fostering strong relationships and delivering exceptional customer service while driving continuous improvement initiatives.

Overview

9
9
years of professional experience

Work History

Administrator

Deorchid Group of Companies
11.2020 - Current
  • Assisted in organizing office supplies and maintaining inventory levels.
  • Supported team with scheduling meetings and managing calendars efficiently.
  • Processed incoming communications, directing inquiries to appropriate departments.
  • Maintained accurate records and documentation for daily operations.
  • Analyzed office procedures to identify inefficiencies, resulting in streamlined operations and reduced costs.
  • Led cross-functional projects aimed at improving operational efficiency and enhancing team collaboration.
  • Supervised junior staff, providing training on office procedures and compliance standards for consistency.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Oversaw budget management for office supplies, ensuring cost-effectiveness while maintaining quality standards.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed senior-level personnel working in marketing and sales capacities.

National Youth Director

Victory Bible Church International
01.2017 - 12.2019
  • Developed and implemented youth programs promoting spiritual growth and community engagement.
  • Led volunteer training sessions, enhancing team effectiveness and youth mentorship initiatives.
  • Managed event planning for youth retreats, ensuring smooth execution and participant satisfaction.
  • Collaborated with church leadership to align youth activities with overall ministry goals.
  • Conducted regular assessments of program effectiveness, driving continuous improvement in offerings.
  • Fostered relationships with parents and guardians to increase involvement in youth ministries.
  • Organized outreach initiatives connecting youth with local community service opportunities.
  • Facilitated workshops focusing on personal development and leadership skills for young members.
  • Coordinated and attended annual church events to foster and build intergenerational fellowship and outreach.
  • Developed comprehensive curricula for various age groups, ensuring developmental appropriateness and inclusivity.
  • Organized successful fundraising events that increased financial support for youth-focused initiatives significantly.
  • Increased youth engagement by developing and implementing innovative programs tailored to their interests.
  • Assisted in creation and implementation of missions strategy for youth to get involved in local and global missions.
  • Set goals for youth in church and communicated with parents regarding progress.
  • Analyzed revenue and program cost data to determine budget priorities.

Subject Teacher

National Service Personnel
11.2016 - 10.2017
  • Developed engaging lesson plans aligned with curriculum standards.
  • Implemented innovative teaching methods to enhance student understanding.
  • Collaborated with colleagues to design interdisciplinary projects that foster critical thinking.
  • Utilized educational technology tools to facilitate interactive learning experiences.
  • Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
  • Evaluated student performance through various assessment tools, using data-driven instruction to guide future lesson planning and target areas for improvement.
  • Administered quizzes and tests to assess student understanding of material.
  • Fostered team collaboration between students through group projects.
  • Assessed student performance and provided constructive feedback for improvement.

Education

Bachelor of Arts - Integrated Rural Art And Industry

Kwame Nkrumah University of Scince And Technology
Kumasi
06-2016

West African Senior School Certificate Examination -

Labone Senior High School
Accra
07-2010

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Office administration
  • Financial management
  • Human resources management
  • Training and development
  • MS office
  • Problem resolution
  • Computer skills
  • Budgeting assistance
  • Payroll and accounts payable and receivable
  • Planning events
  • Financial services support
  • Budget support
  • Salesforce management
  • Meeting planning

Languages

English
Advanced (C1)
GA
Advanced (C1)

Timeline

Administrator

Deorchid Group of Companies
11.2020 - Current

National Youth Director

Victory Bible Church International
01.2017 - 12.2019

Subject Teacher

National Service Personnel
11.2016 - 10.2017

Bachelor of Arts - Integrated Rural Art And Industry

Kwame Nkrumah University of Scince And Technology

West African Senior School Certificate Examination -

Labone Senior High School
Dorothy Naa Norkor Nortey