Dimas Adi Pamungkas
St Martin
Summary
Highly motivated and hardworking employee with a desire to take on new challenges. Strong work ethic, adaptability, exceptional interpersonal skills, with a very good attitude, and friendly indeed. Adept at working effectively unsupervised, and very prepared to master new skills.
Overview
8
8
years of professional experience
Work History
Food and Beverage Assistant
Fermain Valley hand Picked Hotels
St Martin
03.2023 - Current
- Performed opening and closing duties, such as setting up tables, chairs, checking equipment operation, including cleaning, and preparing the restaurant for the next day.
- Provided excellent service and attention to customers based on company standards, and maintained guest satisfaction.
- Managed inventory and restocked food and beverage supplies as needed, and conducted a bar beverage stock take at the end of each month.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, soft drinks, beer kegs, beer bottles, spirits, liqueurs, and wines throughout the shift.
- Processed payments and handled cash, credit, and debit transactions with accuracy.
- Maintained a positive attitude towards coworkers and customers at all times.
- Managed multiple responsibilities simultaneously on work floor and in bar area.
Food and Beverage Attendant
Cho Gao pan Asian Cuisine Intercontinental Hotel
ABU DHABI
02.2020 - 11.2022
- Train and supervise restaurant service to provide a high standard of service in terms of time, quality, and personalization.
- Mastered all aspects of the food, wine, and bar menus to guide each guest through their own unique dining experience based on individual taste preference.
- Manafed bar area activities, crafted cocktails, curated wines, beers and performed monthly inventory stock take beverage.
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
Food and Beverage Attendant
Caaesars Palace Bluewaters
DUBAI
10.2018 - 03.2019
- Resolved service-related problems in a timely manner.
- Collected feedback through questionnaires to measure guest satisfaction rates.
- Elevated hotel revenue, profit, and market share.
Bartender
Sita Beach Resort and Spa
Koh Lipe
11.2016 - 04.2017
- Performed opening and closing duties including restocking supplies.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Provided drink suggestions to customers based on their preferences.
- Managed accurate bar tabs and processed cash and credit card transactions.
Education
Level 3 Diploma - Hospitality And Tourism Management
Sahid Tourism Institute of Surakarta
Central Of Java, Indonesia10-2017
Skills
- Active listening
- Food service background
- Multitasking capacity
- Time management abilities
- Inventory control and record-keeping
- Passion for customer satisfaction
- Learning Strategies
Accomplishments
- EMPLOYEE OF THE MONTH AUGUST 2024
- Hand Picked Hotels' Colleague of the Year Awards 2024
Timeline
Food and Beverage Assistant
Fermain Valley hand Picked Hotels
03.2023 - Current
Food and Beverage Attendant
Cho Gao pan Asian Cuisine Intercontinental Hotel
02.2020 - 11.2022
Food and Beverage Attendant
Caaesars Palace Bluewaters
10.2018 - 03.2019
Bartender
Sita Beach Resort and Spa
11.2016 - 04.2017
Level 3 Diploma - Hospitality And Tourism Management
Sahid Tourism Institute of Surakarta