Daniel McKenna
Onchan
Summary
Experienced and results-driven Senior Business Analyst, rapidly promoted from Business Analyst due to strong performance and a proactive approach to learning. Known for strong initiative and a holistic understanding of the industry, with a track record of adding value across a variety of business areas. Consistently receives positive feedback from colleagues for a fast learning curve, adaptability, and collaborative mindset. Skilled at curating communication style and approach to effectively engage stakeholders at all levels, fostering alignment and driving outcomes. Eager to take the next step into a Lead Analyst role to influence broader decision-making and support the growth of the analyst function.
Overview
11
11
years of professional experience
2005
2005
years of post-secondary education
1
1
Certification
Work History
Senior Business Analyst
Utmost International
08.2023 - 05.2025
- Lead complex business initiatives across multiple departments, ensuring alignment with strategic goals.
- Mentor junior analysts and contribute to the development of best practices across the team.
- Engage with senior stakeholders to understand priorities and deliver insights that drive value.
- Recognised for quickly understanding new domains and contributing to key decision-making processes.
- Build strong relationships with management, adapting communication styles to effectively address their needs and expectations.
Business Analyst – Projects
Utmost International
08.2021 - 08.2023
- Delivered end-to-end analysis on a range of projects, from requirements gathering through to implementation.
- Collaborated closely with product owners, developers, and operational teams to ensure successful outcomes.
- Played a key role in change initiatives, supporting smoother transitions and improved adoption.
- Built a reputation for clarity, accuracy, and stakeholder empathy.
E-Commerce Support / Team Leader / Coach / Subject Matter Expert
Quilter International
01.2014 - 08.2021
- Held a hybrid role supporting digital operations, coaching staff, and acting as SME across key systems and processes.
- Led a small team, driving performance through effective training and day-to-day support.
- Collaborated with IT teams to identify, troubleshoot, and implement fixes and enhancements to the online platform.
- Prioritised and tested platform improvements, ensuring seamless implementation and minimal disruption to customers.
- Provided insight and feedback to improve customer journeys and internal workflows.
- Recognised for strong problem-solving, people skills, and in-depth product knowledge.
Education
AS Levels - General Studies, Business Studies, Classical Civilisations, ICT
Ballakermeen High School
DouglasGCSEs - English Literature, English Language, Mathematics, Dual Award Science, ICT Dual Award, Art, Religious Studies, German, History
Skills
- Jira
- Confluence
- Excel
- Visio
- Word
- PowerPoint
- Stakeholder management
- Communication
- Quick learner
- Problem-solving
- Collaborative
Affiliations
- Playing various musical instruments
- Gaming
- Learning to Video Edit
- Cooking and Baking
- DIY and Home Improvements
Certification
TLC Course - Leadership and Management
Business Analysis Practice Qualification
Requirements Engineering
Modelling Business Processes
Foundation in Digital Business Change
Timeline
Senior Business Analyst
Utmost International
08.2023 - 05.2025
Business Analyst – Projects
Utmost International
08.2021 - 08.2023
E-Commerce Support / Team Leader / Coach / Subject Matter Expert
Quilter International
01.2014 - 08.2021
GCSEs - English Literature, English Language, Mathematics, Dual Award Science, ICT Dual Award, Art, Religious Studies, German, History
AS Levels - General Studies, Business Studies, Classical Civilisations, ICT
Ballakermeen High School
Similar Profiles
Katie CrookKatie Crook
Financial Crime Intern at Utmost InternationalFinancial Crime Intern at Utmost International
Jade HoggJade Hogg
Finance/Insurance Administrator at Utmost InternationalFinance/Insurance Administrator at Utmost International
Rahila RahimRahila Rahim
Client Support Specialist at Utmost International Isle Of Man Singapore BranchClient Support Specialist at Utmost International Isle Of Man Singapore Branch
Nigel ClucasNigel Clucas
Senior Business Analyst at RBS InternationalSenior Business Analyst at RBS International
Kinza AbaidKinza Abaid
Supervisor at BootsSupervisor at Boots